Privacy & Cookie Policy
Effective Date: 13 October 2026 | Version: 1.0
1. Who We Are
Evergreen Leaders Ltd provides executive and leadership coaching, school improvement consultancy, governance support, and professional development. Evergreen Leaders Ltd is the data controller responsible for your personal information under applicable data protection legislation.
2. Information We Collect
Depending on your relationship and interaction with our website and services, we may collect and process the following categories of information:
- Contact & Enquiry Details: Name, job role, organisation, email address, telephone number, and the details of your enquiry or correspondence.
- Service & Financial Records: Appointment bookings, service agreements, invoices, and accounting payment records.
- Coaching & Consultancy Notes: Proportionate operational notes required to deliver requested coaching or consultancy services.
- Technical & Usage Data: IP addresses, browser specifications, and basic interaction metrics processed via our website hosting and booking platforms.
Sensitive Information Handling: If sensitive details are voluntarily disclosed during coaching, they are handled with heightened care. We do not routinely request special-category data and apply strict security standards when recorded.
3. Lawful Bases for Processing
We process personal data transparently under the following lawful bases:
- Contractual Necessity: To take pre-contractual steps at your request or perform our obligations under an agreed coaching, consultancy, or training contract.
- Legitimate Interests: To respond to enquiries, manage operational administration, safeguard infrastructure, and establish or defend legal claims.
- Legal Obligation: To maintain accurate tax, financial, and statutory business records.
- Consent: To send optional promotional communications or activate non-essential website tracking technologies. Consent may be withdrawn at any time.
4. Confidentiality & Retention
Coaching conversations remain strictly confidential, subject to legal obligations, safeguarding concerns, or specific contractual agreements with organizational sponsors.
- Coaching Notes: Minimal notes stored on password-protected electronic devices are deleted at the conclusion of the coaching engagement.
- General Enquiries: Unconverted enquiry details are retained only as long as necessary for administrative follow-up.
- Financial Records: Invoices and contractual transaction history are retained in alignment with statutory accounting and tax regulations.
5. Information Sharing & Transfers
We do not sell personal data. Information is shared strictly on a need-to-know basis with trusted service providers handling email delivery, web hosting, scheduling, document storage, and accounting under binding data protection terms. Any international transfers utilize standard adequacy mechanisms or approved contractual safeguards.
6. Cookies & Web Technologies
Cookies are small text files placed on your device to ensure website functionality, enhance security, and analyze site usage.
| Category | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Essential for core platform operations, security, and saving your privacy choices. | No (Essential) |
| Analytics | Measures traffic patterns to help us improve content and navigation. | Yes |
| Functional | Supports embedded calendar scheduling and interactive third-party tools. | Yes |
| Marketing | Used for targeted communications if introduced on the platform. | Yes |
7. Your Data Rights
Under UK data protection law, you possess rights to access, rectify, or erase your personal information, restrict processing, request data portability, and object to processing. You may manage cookie preferences via the website footer at any time. To exercise your statutory rights or submit questions regarding this policy, please reach out via our primary website contact form. You also maintain the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.
